![]() ![]() I've never paid as much for a refrigerator as I did for this one and I've never had any issues with any other refrigerator that I have ever owned but this one! A Kenmore refrigerator compressor is the last thing to fail. I have another appointment on Apto replace and/or repair free of charge based on the 90 day warranty. When you detach it, shake it to see if there is a rattling sound. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. ![]() Sears will only cover the cost of the compressor and not the labor, etc. Have not seen this # in previous recall notices. Model # is 79551839410.Who can help me with getting this resolved. Compressor went out made by LG! Compressor went out Nov.20, 2019. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. ![]() Not to mention tech said it would be over a month before they could come back to replace it. Now it is almost 5 years old and the compressor is out. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. Refrigerator was not cooling then noticed freezer was not freezing yesterday. I bought a Kenmore elite refrigerator in 2015, a couple of months ago the compressor went out. I would really like to be part of any law suit against LG to try to recoup some of our money. I asked person if he knew difference between Warranty and Recall. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food, fridge and freezer, at a minimum over $500 worth of food. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. I called the corporate office this morning and was sent back to the same customer service number. They did not disclose all the costs associated with any claim I make and tried to make it seem like it was just 49.99 for a year Initially then went up after asking several questions so I took the bait then after giving them my CC they transfer me back to the salesperson and she starts disclosing other fees! Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. I don't have this kind of money to spend a a repair. My complaints is the same as the rest 2 weeks for a repair, then. no wonder SEARS went out of business!!!!!!! Nothing but heartbreak and compressor failure with these babies. They said I would have to schedule an appointment at a cost of $99. He was surprised I got 6 years out of the first one. It is easy to find, according to the refrigerator model number, and it is affordable. Appliance tech informed me of LG's numerous law suits. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. If it runs constantly, it would become too hot and the refrigerator may not cool. As of today October 31 I am still out a refrigerator. On November 13,2018 ice maker stopped working and food in freezer started thaw Out. He determined the compressor is not functioning and needs to be replaced. We will never buy from LG or Kenmore! Where is our government officials help in this matter? The builder that did my house had Sears as the appliance supplier unfortunately. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. It works fine so far,and I really like the way it looks. You can also check the start capacitor as it helps the compressor to operate well along with the start relay. We purchased the extended warranty through Sears. I called Sears and they said its under warranty but they have to send a diagnostic tech out to diagnose for $99. My husband and I purchased an LG French door refrigerator January 25, 2021. We purchased our Kenmore Elite in June 2017. Hello we purchased a Kenmore Elite model#795.72489.410 it stopped cooling,making ice,or freezing I had 3 repair person came to our home and diagnosed a bad Compressor, they all told me it had a 10 year warranty. Cleaning your compressor coils will often remedy this problem quickly. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. ![]()
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